Category: General

UC Analytics: Is this the Real Human Centric Data Model?

May 26th, 2010. – By: Samantha Kane – 1 Comment

In today’s era of customer relationship management, businesses must strategically invest in tools that will improve the customer experience and maximize customer lifetime value. Best-in-class organizations are increasingly deploying powerful tools for customer analytics—including tools for automated modeling, real-time scoring, interaction optimization, and incremental response modeling. Read →

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