Videos

Avaya MI MLTS Response

April 09 2011
Play

Avaya’s public comments on Michigan U16439 (E911) to the Michigan Public Utilities Commission.

Next Generation Emergency Services

March 20 2011
Play

Connecting People in need with the resources that can help.

Wireless LAN 8100 Series

December 08 2010
Play

Avaya WLAN controller and the emergency services location tracking built into the product.

How E9-1-1 Works

December 06 2010
Play

Mark Fletcher, explains how E911 calls and location information in PBX systems gets to the 911 dispatcher at the PSAP.


Podcasts

Avaya Product Line Manager for Emergency Services, Mark J. Fletcher, ENP discusses emergency services technology for the Enterprise in this weekly Podcast.

Fixing E911 or Solving the problem

December 02 2011

This week Fletch discusses the reasons behind implementing E911 in the Enterprise, and how Social Media can bring unwanted attention to your ‘brand name’ and harm your reputation with your customers as learned by a bank in Florida where their E911 call was routed to the wrong PSAP.

 

Great E911 Debate Winner Is…

November 14 2011

At the @IAUG Eastern Connect event in Newport, users were treated with The Great #E911 Debate as moderated by Fletch, with Panelists from @911Enable @911ETC @Conveyant and @RedSky911.

 

Allan Weese on D Block frequency

November 04 2011

E911 Talk #59 - Allan Weese Interview Released Nov 04, 2011 A hot topic in the Public safety circles is the “D Block” a frequency spectrum recently vacated by television stations that was intended to be used by Public Safety.

 

Showing 3 of 55 Podcasts. View all Podcasts.


Documents

NG911 Cost Study

September 22 2011

A Next Generation Cost Study - A Basis for Public Funding Essential to Bringing a Nationwide Next Generation 911 Network

 

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NENA 9-1-1 Tutorial V4.1

September 13 2011

NENA NG911 Tutorial: Present information on NG911 and the transition to it provide a high level overview to make you conversant

 

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NENA Master Glossary of 9-1-1 Terminology

September 12 2011

This document defines the terms, acronyms and definitions associated with the 9-1-1 industry. Version 16, August 21, 2011.

 

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Showing 3 of 14 Documents. View all Documents.